COOKIE POLICY

Last updated: 14 September 2026

This Cookie Policy explains how TheSafeHive uses cookies and similar technologies when you visit or use our Website.

This Cookie Policy should be read alongside our Privacy Policy, which explains how we collect, use, store and protect personal information.

1. About This Cookie Policy

TheSafeHive operates an online retail and informational website powered by Shopify.

In this Cookie Policy, “TheSafeHive”, “we”, “us” and “our” refer to the company operating the Website, and “Website” refers to our online store and related website functionality.

Our full legal entity and contact information is provided in Section 16.

2. What Are Cookies?

Cookies are small files or pieces of information that a website may store on your computer, smartphone, tablet or other device when you visit it.

Cookies can help websites operate correctly, recognise a browser or device, maintain a shopping basket, remember preferences, support secure checkout and provide other website functionality.

Some cookies are deleted when you close your browser. These are commonly known as session cookies.

Other cookies remain on your device for a defined period or until you delete them. These are commonly known as persistent cookies.

3. Cookies and Similar Technologies

When we refer to “cookies” in this Policy, we may also be referring to similar storage and access technologies used by websites and online services.

These may include:

  • browser storage;
  • pixels;
  • tags;
  • scripts; and
  • similar technologies.

The particular technologies used may depend on the services and functionality available on the Website.

4. Why We Use Cookies

We use cookies and similar technologies where necessary to:

  • operate and secure the Website;
  • maintain your shopping basket;
  • support checkout;
  • remember privacy preferences;
  • provide customer account functionality;
  • provide wishlist functionality;
  • provide product review functionality;
  • understand Website performance;
  • identify technical issues; and
  • improve the operation of the Website.

Where required by applicable law, technologies that are not necessary for the operation of the Website will only be used in accordance with your privacy choices or where another applicable legal exception permits their use.

5. Categories of Cookies

5.1 Strictly Necessary Cookies

Strictly necessary cookies are required for the Website and its essential services to operate.

They may support functions such as:

  • shopping baskets;
  • checkout;
  • security;
  • fraud prevention;
  • customer authentication;
  • session management;
  • localisation; and
  • remembering your privacy choices.

Because these technologies are necessary to provide the Website or a service you have requested, they may be used without consent where permitted by law.

Blocking these technologies through your browser may prevent certain parts of the Website from functioning correctly.

5.2 Analytics and Performance Technologies

Analytics and performance technologies may help us understand how the Website is being used and how it performs.

They may provide information about Website sessions, navigation, referrals, technical performance and errors.

This information can help us maintain and improve the Website.

We have not independently installed Google Analytics or another standalone third-party analytics platform on the Website at the date of this Policy.

Shopify may provide analytics and performance functionality as part of the ecommerce platform used to operate the Website.

Where consent is required for these technologies, they will be used in accordance with your privacy choices.

5.3 Functional and Preference Technologies

Functional technologies enable additional Website features and help remember certain choices or interactions.

These may be used to support functionality such as:

  • wishlists;
  • product reviews;
  • customer account features; and
  • other services requested by you.

Some functional technologies may be provided through applications or services integrated with our Shopify store.

5.4 Marketing and Advertising Technologies

Marketing technologies may be used to measure marketing activity, identify referrals or support advertising and personalisation.

At the date of this Policy, we have not independently installed advertising pixels from platforms such as Meta, Google Ads, TikTok or Pinterest on the Website.

If we introduce additional advertising or marketing technologies in the future, we will review our consent arrangements and update this Policy where appropriate.

6. Shopify

Our online store is hosted and operated using Shopify.

Shopify provides the ecommerce infrastructure that enables functions including:

  • browsing products;
  • maintaining shopping baskets;
  • checkout;
  • customer accounts;
  • payments;
  • security; and
  • other store functionality.

Shopify may use cookies and similar technologies when you interact with the Website.

The technologies used can depend on the Shopify services and features being used, your browser, your location and your interaction with the Website.

Some Shopify technologies are required for essential store functionality, while others may support analytics, preferences or marketing functionality.

Where applicable, non-essential Shopify technologies are managed through the privacy and cookie controls available on the Website.

Shopify may change or update the technologies used through its platform from time to time.

Further information about Shopify's privacy practices is available through Shopify's own privacy and cookie information.

7. Judge.me Reviews

We use Judge.me to provide product review functionality on the Website.

When Judge.me functionality is active, it may use scripts, cookies or similar technologies to provide and secure its services.

This may include functionality associated with displaying reviews, submitting reviews and interacting with review features.

Judge.me may also process information when you submit a product review or otherwise interact with its functionality.

Information about how review-related personal information is processed is also addressed in our Privacy Policy.

8. XB Wishlist

We use XB Wishlist to provide wishlist functionality on the Website.

Wishlist functionality allows visitors to save products and access those selections again later.

XB Wishlist may use browser storage, cookies, scripts or similar technologies to:

  • remember saved products;
  • recognise a browser or session; and
  • provide the requested wishlist functionality.

The technologies used may vary depending on the application's configuration and future updates.

9. Third-Party Services

Some functionality available through the Website is provided by third-party service providers.

Our relevant storefront service providers currently include:

  • Shopify – ecommerce platform and store functionality;
  • Judge.me – product review functionality; and
  • XB Wishlist – wishlist functionality.

These providers may use cookies, scripts or similar technologies when their functionality is active.

Third-party providers are responsible for their own processing activities and may change the technologies they use from time to time.

Where a third-party technology requires consent, we aim to ensure that it is used in accordance with the privacy choices available through the Website.

Operational services that we use outside the storefront, such as services relating to fulfilment, shipping or wholesale purchasing, do not necessarily place cookies on the Website simply because they are connected with our business operations.

10. Cookie Consent and Your Choices

Where applicable, our Website provides privacy controls that allow you to manage non-essential cookies and similar technologies.

Depending on your location and the controls available to you, you may be able to:

  • Accept non-essential technologies;
  • Reject non-essential technologies; or
  • Manage preferences.

Strictly necessary technologies may continue to operate because they are required to provide the Website or a service that you have requested.

Rejecting optional technologies should not prevent you from accessing the core Website, although some optional features may work differently or may not be available.

11. Changing or Withdrawing Your Choices

You can change your cookie preferences after making an initial selection.

Where available, use the Cookie Preferences or equivalent privacy control on the Website to review or update your choices.

Changing your preferences affects the future use of applicable technologies.

It may not automatically remove cookies or information already stored on your device. You can remove stored cookies through your browser settings.

12. Browser Controls

Most web browsers allow you to view, manage, block or delete cookies.

The method for doing this varies depending on the browser and device you use.

Browser controls are commonly available through privacy, security or website-data settings.

Please be aware that blocking all cookies may affect the functionality of the Website. Certain services, including shopping baskets, checkout, login functionality and other essential features, may not work properly if necessary cookies are blocked.

13. How Long Cookies Remain on Your Device

The length of time a cookie remains on your device depends on the technology being used and its purpose.

Session cookies generally remain active only during a browser session and expire when the session ends.

Persistent cookies may remain on your device until their configured expiry date or until you delete them manually.

Retention periods may vary between Shopify and other service providers.

You can delete cookies before their normal expiry date using your browser settings.

14. Personal Information and Cookies

Information collected through cookies and similar technologies may, in some circumstances, constitute personal information.

Where this occurs, our handling of that information is also subject to our Privacy Policy and applicable data protection law.

Our Privacy Policy provides further information about how we use personal information, the parties with whom information may be shared and the rights available to you.

15. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes to the Website, the services we use, our applications, our privacy practices or applicable legal and regulatory requirements.

When we make changes, we will update the “Last updated” date at the top of this Policy.

Where a material change affects technologies for which consent is required, we may ask you to make your cookie choices again where appropriate.

We recommend reviewing this Cookie Policy periodically for information about how we use cookies and similar technologies.

This section contains our legal entity and contact information so that these details do not need to be repeated throughout this Cookie Policy.

If you have questions about:

  • this Cookie Policy;
  • our use of cookies or similar technologies;
  • your cookie preferences;
  • privacy controls on the Website; or
  • other privacy-related matters,

please contact us using the information below.

Trading name: TheSafeHive
Legal entity: THESAFEHIVE LTD
Company number: 16830170
Registered in: England and Wales
Website: thesafehive.com
Privacy email: privacy@thesafehive.com

Registered office:
124 City Road
London
England
EC1V 2NX

You may also contact us through the official contact form available on our Website.